Privacy Policy
Last Updated: June 15, 2023
1. Overview
Trade Vector AI values your privacy and complies with data protection standards applicable in Kenya. This policy explains how we collect, use, and protect your personal data when you interact with our investment platform.
2. What We Collect
We may collect the following types of personal information:
- Identity & Contact: Full name, email, phone number, and address
- Financial Data: Details required to process your investments and comply with KYC regulations
- Technical Data: IP address, browser details, and usage activity
- Tracking Technologies: Cookies and analytics scripts for performance optimization
3. Why We Use It
We process your information to:
- Provide secure access to your account
- Execute and manage your investments
- Comply with Kenyan financial and data regulations
- Send updates about services or improvements
- Offer personalized trading and support experiences
- Analyze usage data to improve platform functionality
- Prevent fraudulent or unauthorized activity
- Send optional marketing communications (with your consent)
4. Data Retention
Your data is retained only as long as necessary for regulatory compliance and business operations. Once no longer needed, it is securely deleted or anonymized.
5. Data Protection & Security
We use advanced measures to safeguard your data, including:
- Encryption for stored and transmitted data
- Restricted staff access with authorization controls
- Regular system audits and security assessments
- Secure cloud hosting with redundancy protection
6. Your Rights
As a user in Kenya, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Withdraw consent or object to processing
- Request deletion of your data
- Restrict or limit certain processing activities
- Request a copy of your data (data portability)
7. Third-Party Partners
We collaborate with carefully selected service providers for hosting, analytics, and compliance. All partners follow strict data privacy agreements aligned with this policy.
8. Analytics
Trade Vector AI uses analytics tools such as Google Analytics to understand user behavior, identify performance issues, and enhance the user experience. Data is anonymized whenever feasible.
9. Children’s Privacy
Our services are not intended for individuals under 18 years old. If we discover that a minor’s information has been collected, we promptly delete it upon notification.
10. Policy Updates
This privacy policy may be updated to reflect changes in our operations or Kenyan regulations. The latest version will always be posted on this page with a revised date.
11. Contact Information
For privacy-related questions in Kenya, contact our data protection team at: [email protected]